World Synergy Leadership Team

Our Leadership Team Offers Expertise, Solutions and Personality

Our team takes the approach to be our clients’ strategic partner from day one. Together, we evaluate your business needs and tailor our integrated Marketing, Applications, and Technology business services to focus on developing a roadmap that guides our partners towards achieving clear and defined organizational goals.

Because we understand the critical questions to ask and the key areas to focus on, you can make informed decisions to help your business not just grow, but thrive.



Glenn Smith

Glenn Smith

Chief Executive Officer

Glenn Smith founded the company in 1989 to help CEOs take their business ideas from Thought to Thrive.

By developing long term strategies and offering a variety of integrated business solutions he and World Synergy have been able to turn the “what ifs” of others and turn it into successful business growth. Glenn doesn’t see how many problems are in the way, he sees how many solutions there are to offer. His feel good, we-can-do-it attitude helps others succeed. Described as a great partner and friend, he is caring, approachable, and has impeccable integrity. When Glenn isn’t working to help CEOs to grow and succeed, he enjoys the outdoors and spending time with his family.

Matthew Jones

Matt Jones

Vice President, Technology

Whatever the question, “No problem” is always Matt’s answer. He is a calm voice in the storm, solving your most complex technical problems, and he does it with a smile.

Matt enjoys helping people and treats every project as an artist treats his craft. Whether he is redesigning a rack or improving a business partner’s technology experience Matt makes each person or place a little better. And if you need maple syrup, Matt’s your guy.

Ross Ritchey

Ross Ritchey

Senior Application Engineer

Fast, on-track, sincere, and organized are just a few of the words that come up when describing developer and Senior Applications Engineer Ross Ritchey.

Ross is passionate about figuring out a problem and building a solution. In fact, he never sees a limitation; he only needs time to work around them. When working with Ross on your application projects you can expect authenticity, an unbreakable will, and reasonable expectations that he will most likely exceed. When Ross isn’t working hard on delivering an exceptional product, he’s most likely outside on his bike, walking his dog, or volunteering at Cleveland GiveCamp.