World Synergy Leadership Team

Our Leadership Team Offers Expertise, Solutions and Personality

Our team takes the approach to be our clients’ strategic partner from day one. Together, we evaluate your business needs and tailor our integrated Marketing, Applications, and Technology business services to focus on developing a roadmap that guides our partners towards achieving clear and defined organizational goals.

Because we understand the critical questions to ask and the key areas to focus on, you can make informed decisions to help your business not just grow, but thrive.



Glenn Smith

Glenn Smith

Chief Executive Officer

Glenn founded World Synergy in 1998 to help CEOs take their business ideas from Thought to Thrive.

By developing long term strategies and offering a variety of integrated business solutions, Glenn and World Synergy have been able to turn the “what ifs” of others and turn it into successful business growth. Glenn doesn’t see how many problems are in the way, he sees how many solutions there are to offer. His feel good, we-can-do-it attitude helps others succeed. Described as a great partner and friend, he is caring, approachable, and has impeccable integrity. When Glenn isn’t working to help CEOs to grow and succeed, he enjoys the outdoors and spending time with his family.



Matthew Jones

Matt Jones

Chief Solutions Officer

Whatever the question, “No problem” is always Matt’s answer. He is a calm voice in the storm, solving your most complex technical problems, and he does it with a smile.

Matt enjoys helping people and treats every project as an artist treats his craft. A logical thinker and excellent problem-solver, Matt’s expertise lays in finding and building solutions to better and simplify even the most complex processes. Whether he is redesigning a rack or improving a business partner’s experience, Matt makes each person or place a little better. And if you need maple syrup, Matt’s your guy.



Jodi Jenkins

Chief Experience Officer

With a background in customer service and business development, Jodi drives the culture of what makes the World Synergy experience so great.

Dedicated to making the experience of anyone who enters into our office or touches our services the best it can be, Jodi embraces personality and ensures that our team is growing to drive success for all employees, clients, and anyone else who crosses the World Synergy path. Outside of the office, Jodi enjoys spending time with her family and friends, traveling, shopping, and hanging out with her 2 dogs.



Ross Ritchey

Ross Ritchey

Senior Application Engineer

Fast, on-track, sincere, and organized are just a few of the words that come up when describing Ross.

Ross is passionate about figuring out a problem and building a solution. In fact, he never sees a limitation; he only needs time to work around them. When working with Ross on your application projects you can expect authenticity, an unbreakable will, and reasonable expectations that he will most likely exceed. When Ross isn’t working hard on delivering an exceptional product, he’s most likely outside on his bike, walking his dog, or volunteering at Cleveland GiveCamp.