Managed IT Services

Managed IT Services

When Your Customers Depend On Your Technology as Much as You Do

Allow us to handle your technology, so you can focus on your business. With metrics-driven support, we take the complexity out of IT management to help grow your business by reducing risk and increasing efficiency in your business processes. Our team of Technology experts and IT Help Desk technicians have been recognized as one of the top-ranked providers of managed services in the world, and will offer solutions to ease IT concerns and confusion.

Our proven and proactive managed IT services model streamlines internal workflows, reduces downtime, and identifies potential threats. We pride ourselves on developing forward-thinking business strategies with a unique ability to anticipate and act upon trends in the fast-evolving IT market to help your business grow From Thought to Thrive®.

Integrated Managed IT Services Program

We offer a complete MSP package that provides a holistic solution for all your IT needs at a fixed monthly rate. Our managed IT services integrate seamlessly with your business to provide around-the-clock support 24 hours a day, 7 days a week, 365 days a year. The services featured in our all-inclusive MSP solution include:

Managed Service Solution

  • Flat-Rate Proactive and Reactive Support
    • Unlimited IT help desk support for all users
    • Scheduled proactive support and maintenance
  • Unlimited cloud backup storage space
  • MS365 licenses for all users included

Customer Support

  • Unlimited remote IT help desk support
  • Problem isolation & resolution
  • Customer data portal

Network Administration

  • Best practices checklist
  • Centralized reporting
  • Vendor management
  • Software license management

Proactive Technology Management

  • Patch management
  • Anti-spyware management
  • Spam management
  • Network optimization

Consulting

  • Budget Planning
  • Business Impact of Technology Decisions
  • Design Desk Resources

Co-Managed Services

Additionally, World Synergy also offers co-managed services for businesses that already have an in-house IT team. This way, your team can stay focused on day-to-day operations, while our tech experts and IT help desk technicians monitor your network and stay up on emerging threats to plug any gaps in your network.

Award-Winning Technology Services

World Synergy was recently named one of the world’s best Managed Services Providers by being ranked on the prestigious MSP 501 list. The MSP 501 is the world’s first, largest, and most comprehensive IT ranking list. We are extremely proud to be ranked #66 among the 501 top-ranked Managed Service Providers in the world.

Please contact us to learn how our Managed IT Services can be customized to best fit your business’ needs. With assistance from our globally-recognized managed services team and IT help desk, you’ll be able to better focus on growing your business. 

Interested in Evaluating Your Business?

How do you make your customers feel? Let’s explore and find out! We’ll distill the essence of your business with this quick and easy assessment. Get started now—and see how World Synergy can help you align your company to better partner with your customers.