Managed IT Services
When Your Customers Depend On Your Technology as Much as You Do
Allow us to handle your technology, so you can focus on your business.
Our team of Technology experts and Managed Service Providers bring solutions to ease IT concerns and confusion. Allow us to handle your technology, so you can focus on your business.
By developing metrics-driven support, we take the complexity out of IT management and grow your business while reducing risk and increasing efficiency in your business processes. Our proven and proactive managed IT services model streamlines internal workflows, reduces downtime, and identifies weaknesses in your business.
Our Integrated Managed Services Program Includes:
Around-the-Clock Support and IT Helpdesk
Our dedicated IT support and services team provides 24x7x365 support for your business technology and the people who run your business.
We help your organization develop the technical skill sets needed to ensure continual delivery of high-value technology consulting. We provide vendor management, technology steering, planning, and budgeting along with a dedicated vCIO (Virtual Chief Information Officer) to determine the best course of action for your organization.
Bundled and co-located in our state-of-the art redundant facilities, we customize the hosting of clients’ infrastructure, including; dedicated physical and virtual servers, bandwidth, security, network backbone technology, service and support. This reduces infrastructure and labor costs, scales with business requirements, and assures disaster recovery/business continuity for your mission-critical IT systems.
Our fully-managed, dedicated firewall protection includes: perimeter security, intrusion prevention, file blocking, anti-phishing, anti-spam, URL blocking/filtering, antivirus, anti-spyware, and secure SSL remote access for corporate users.
Managed Remote Back-Up
We secure remote back-up of your critical systems and data, including: central web-based administration of all features including event scheduling, back-up status, universal restore for recoveries to dissimilar hardware or virtual machine, alert for failed cycles, and reporting.
Mobile Device Management (MDM)
With the explosion of BYOD (bring your own device) to the business, we are out in front by helping ensure accurate mobile device management for your business. Scalable monitoring, management and support of iOS, Android and Windows mobile devices.
Proactive & Preventative Maintenance Services
Centralized monitoring and maintenance of mission-critical IT systems with proven metrics to ensure system health and ongoing optimization.
Proactive Network Administration
Our team of Network and Systems Engineers visit your sites on a regularly-scheduled basis to work with your technical team to build customized IT strategy consulting and services to ensure that your IT environment is maintained for optimal performance.
- Network Audits & Upgrades
- Network Security Solutions
- Remote Network Monitoring
Interested in Evaluating Your Business?
How do you make your customers feel? Let’s explore and find out! We’ll distill the essence of your business with this quick and easy assessment. Get started now—and see how World Synergy can help you align your company to better partner with your customers.